Do you really do all of this, or is this a partner list?

We deliver it. Hardware repair, cabling and physical security installs are the exception outside our covered metros, where we coordinate a vetted local partner — but the ticket, the SLA and the responsibility stay with us.

Can we buy a single service without a contract?

Yes. Most of the catalogue is available pay-as-you-go — an hour of support, one data recovery, one assessment. Subscriptions exist because they are cheaper for ongoing work, not because we require them.

We are one person, not a company. Will you take us on?

Yes. Individuals and freelancers are a real part of the book — remote support, repairs, recovery and the training library are all sized for one person, with no minimum spend.

What if we need something not in the catalogue?

Ask. The catalogue is what we publish, not the boundary of what we take on. If it is genuinely outside our competence we will say so and, where we can, point you at someone who does it properly.

How quickly can you start?

Remote support and pay-as-you-go work usually the same day. Assessments start within a week. Larger projects depend on scope, but discovery can normally begin within two weeks of a signed statement of work.

Services — AIInfraEngine

20 categories · 256 services

From a laptop that will not boot to an autonomous operations platform across 48,000 nodes. Individuals, startups, SMEs and enterprises buy from the same catalogue — only the scale and the contract change.

Find what I need Talk to an engineer

Services published

Where you land depends on who you are

Same catalogue, different entry points. Pick the row that sounds like you.

Individuals & freelancers

Pay-as-you-go remote support, device repair, data recovery and the full free training library.

Remote IT Support
Data Recovery
Laptop Repair
Training Academy

Startups

Get the foundations right early — identity, cloud, security baseline and automation from day one.

Office 365 Setup
Cloud Migration
Security Audit
Infrastructure Automation

SMEs

A full IT function without the headcount: managed support, monitoring, patching and a vCIO.

Managed Helpdesk
AI Monitoring
Patch Management
Virtual CIO

Enterprise

Programme delivery, autonomous operations, 24×7 SOC and platform engineering at estate scale.

AI Automation
Project Management
Security Monitoring
Custom Development

Full catalogue

Search 256 services

Filter by who you are and how you want it delivered, or search for the specific thing that is broken.

I am a

Delivered

20 categories · 256 services

Managed IT Services

Your IT department, without the headcount

End-user support that actually resolves things. Remote-first with onsite when a problem needs hands, covered by a fixed monthly fee so a bad month does not become a bad invoice.

16 servicesExplore

Infrastructure Services

Servers, storage and directory that stay up

Design, build and operation of the compute, storage and identity layer — on-prem, cloud or the awkward hybrid most organisations actually run.

19 servicesExplore

Network Services

Routing, switching and edge that behave predictably

Campus, branch and datacentre networking across six vendors — designed from an intent model, deployed through change control, documented as it is built.

13 servicesExplore

Cyber Security

Find what is exposed, then actually close it

Assessment, hardening and monitoring. We do not stop at a findings PDF — remediation is part of the engagement, and everything is retested before we call it closed.

16 servicesExplore

AI Automation Services

The part of IT operations that should run itself

Our flagship. Classification, diagnosis, remediation and documentation driven by models grounded in your own environment — with guard rails that make unattended execution defensible.

15 servicesExplore

Infrastructure Automation

Ready-made automation, or built to your estate

Reviewed, versioned automation packages across every major toolchain — download and run them yourself, or have us build and operate the pipeline around them.

15 servicesExplore

Custom Software Development

The internal tools nobody sells off the shelf

Portals, workflow apps and integrations built for how your organisation actually works — shipped as maintainable code you own, not a locked platform.

16 servicesExplore

Data Recovery

When the backup was not as good as everyone assumed

Logical and physical recovery across disks, arrays, databases and mailboxes. Free evaluation first, a fixed quote before any work, and no fee if the data is unrecoverable.

12 servicesExplore

Testing Services

Find it before your users do

Functional, performance and security testing for web, mobile and API surfaces — with the automation suite handed over so regression testing keeps running after we leave.

10 servicesExplore

Cloud Services

Migrate deliberately, then stop overpaying

Assessment, migration and ongoing operation across Azure, AWS and Google Cloud — including the FinOps work that stops the bill tripling in year two.

10 servicesExplore

Hardware Services

Physical work, done properly

Repair, upgrade, installation and procurement. Rack and cable work photographed and documented, so the next engineer inherits something legible.

12 servicesExplore

IT Consulting

Advice you can act on, not a slide deck

Assessment, strategy and governance work that ends in a costed, sequenced plan — with the honest version of what is wrong, including the parts that are awkward to say.

11 servicesExplore

Project Management

Infrastructure projects that land on the date

Planning and delivery for migrations, rollouts and office builds — with a named project manager, a real dependency plan, and a status report you can forward to the board unedited.

11 servicesExplore

Training Academy

Taught by engineers who still do the job

Roadmaps, courses, labs and certification tracks built around real tasks. Every module is something you would actually be asked to do on a Tuesday, not a textbook abstraction.

15 servicesExplore

Digital Downloads

The templates we use ourselves

Documentation, policies, trackers and diagrams that would otherwise take a week to write from scratch. Editable formats, no email wall on the free ones.

13 servicesExplore

Subscription Plans

Predictable monthly cover, no surprise invoices

Ongoing services billed monthly with a defined scope and SLA. Cancel with thirty days’ notice — no multi-year lock-in for something you can walk away from.

9 servicesExplore

Marketplace

Buy the building block, skip the build

Packaged automation, dashboards and blueprints you can drop into your own environment today. Every item is versioned, documented and supported for twelve months.

10 servicesExplore

Freelance & Fractional

Senior help, by the hour or the day

For teams that need depth occasionally rather than a permanent hire. Hourly, weekend, emergency and fractional-leadership engagements with no minimum term.

12 servicesExplore

Customer Portal

Everything about your account, in one place

Every customer gets a portal — raise and track work, see engineer location for onsite visits, download invoices, review assets and licences, and read your own service history.

10 servicesExplore

Premium Platform Features

The interactive layer on top of everything else

Calculators, designers and live dashboards that turn the catalogue into something you can model against your own numbers before you talk to anyone.

11 servicesExplore

Not sure which services you need?Answer six questions and get a costed shortlist — no signup.Open Solution Finder →

Vendors we work across

Cisco

CrowdStrike

Fortinet

Juniper

Microsoft Defender

Microsoft Sentinel

MikroTik

Palo Alto

Sophos

Splunk

TP-Link

Ubiquiti

Wazuh

Straight answers

The questions people actually ask first

Ask something else

Do you really do all of this, or is this a partner list?: We deliver it. Hardware repair, cabling and physical security installs are the exception outside our covered metros, where we coordinate a vetted local partner — but the ticket, the SLA and the responsibility stay with us.
Can we buy a single service without a contract?: Yes. Most of the catalogue is available pay-as-you-go — an hour of support, one data recovery, one assessment. Subscriptions exist because they are cheaper for ongoing work, not because we require them.
We are one person, not a company. Will you take us on?: Yes. Individuals and freelancers are a real part of the book — remote support, repairs, recovery and the training library are all sized for one person, with no minimum spend.
What if we need something not in the catalogue?: Ask. The catalogue is what we publish, not the boundary of what we take on. If it is genuinely outside our competence we will say so and, where we can, point you at someone who does it properly.
How quickly can you start?: Remote support and pay-as-you-go work usually the same day. Assessments start within a week. Larger projects depend on scope, but discovery can normally begin within two weeks of a signed statement of work.

Solution FinderSix questions to a costed shortlist CalculatorsROI, security score, infrastructure health MarketplaceBuy the building block, skip the build

Describe the problem, not the product

Tell us what is broken, slow or unowned. We will tell you which of these services fits — and if none of them do, we will say that too.

Talk to an engineer Use the Solution Finder

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Everything IT, under one roof

Where you land depends on who you are

Individuals & freelancers

Startups

SMEs

Enterprise

Search 256 services

Managed IT Services

Infrastructure Services

Network Services

Cyber Security

AI Automation Services

Infrastructure Automation

Custom Software Development

Data Recovery

Testing Services

Cloud Services

Hardware Services

IT Consulting

Project Management

Training Academy

Digital Downloads

Subscription Plans

Marketplace

Freelance & Fractional

Customer Portal

Premium Platform Features

The questions people actually ask first

Describe the problem, not the product

Everything IT, under one roof

Where you land depends on who you are

Individuals & freelancers

Startups

SMEs

Enterprise

Search 256 services

Managed IT Services

Infrastructure Services

Network Services

Cyber Security

AI Automation Services

Infrastructure Automation

Custom Software Development

Data Recovery

Testing Services

Cloud Services

Hardware Services

IT Consulting

Project Management

Training Academy

Digital Downloads

Subscription Plans

Marketplace

Freelance & Fractional

Customer Portal

Premium Platform Features

The questions people actually ask first

Describe the problem, not the product